Privacy Policy
This policy explains how we collect, process, and protect your contact and booking information.
At LaptopCareExpert.com, we prioritize the confidentiality of our customers. This privacy statement applies strictly to information collected via call, WhatsApp, or lead forms on our website.
Information We Collect
We collect personal identification information (PII) such as your name, mobile number, service address, and device specifications (brand, model, and symptoms) only when you submit booking forms or callback requests.
How We Use Your Data
Your information is used solely to dispatch local technicians to your service address, verify repair warranties, confirm callback timings, and send service status updates. We do not sell or distribute database files to third-party marketing companies.
Data Protection & Security
PII collected is stored securely. Our technicians carry out hardware diagnostic procedures on-site under your supervision. Hard drives and storage disks containing private documents are never scanned, copied, or altered.